Diagnosis
Process Improvement
- OBJECTIVE
Identifying the critical processes of the organization, analyzing their effectiveness and efficiency, and establishing improvements in them.
- WHEN TO APPLY?
- When inefficiencies in one or more processes are identified
- When you want to introduce a dynamic continuous improvement
- In situations of market or internal changes
- BENEFITS
- Improving operational efficiency
- Increasing the added value of the activities performed
- Increasing commitment to the process
- Improving the level of process control
- PHASES
Phase 1: Collection and analysis of information on the process
Phase 2: Establishment of the process map
Phase 3: Developing the process improvement plan
Phase 4: Implementing and monitoring of improvement plans
- RELATED PROJECTS
Organizational diagnosis; Organizational effectiveness; Employees satisfaction surveys; Customer satisfaction surveys; Strategic process definition.